FAQ

  • What forms of payment do you accept?
    We accept payments via Visa, Mastercard and JCB. 

  • Can I cancel my order after I have made payment?
    No refunds, exchange, cancellations or amendments to dates and items is applicable once payment is processed and completed online.

  • I have further questions, what should I do?
    Should you have further questions or concerns, please contact our Customer Service Team here.

  • Where can I find out more about wines?
    Click here for your guide to becoming a Vin Geek!